Privacy Policy & Security

Welcome to echtours. This Privacy Statement, together with our Cookie Statement and Terms and Conditions Echtours.com respects and is committed to safeguard your privacy. Our collection, usage, storage and transmission of the Personal Data are in accordance with the data protection principles and requirements of the Personal Data (Privacy) Ordinance under the laws of the Hong Kong Special Administrative Region

Types of Personal Data Collected

We may request different categories of personal information, depending on the nature of the requests or requirements of the services offered. The categories of personal information we collect may include and not limited to your full name, gender, date of birth, title, position, address, telephone number (including mobile and fax numbers), email address and travel preferences. For the purpose of providing our services to you, you are required to provide the Personal Data and non-personally identifiable information which we believe to be relevant and to further improve our services provided to you. By providing any Personal Data to us, you acknowledge that such provision is fair and reasonable in the circumstances. If a you provide us with any Personal Data of another individual, then you warrant and undertake that he/she has obtained the consent of the relevant individual to provide their Personal Data to us, for us to use and transfer their Personal Data in accordance with this Privacy Policy and the relevant personal information collection statement provided to the Customer.

Purposed for Data Collection and usage

We will process the collected information to provide certain services to you, including but not limited to:

  • Allowing us to process and complete your travel reservations, including payment for the reservation.
  • Maintaining our correspondence list
  • Contacting you by our customers service officers regarding your reservation and enquiries if necessary
  • Compiling statistic for internal research and analysis
  • Sending you updates, promotions and/or newsletters of information, products or services (unless you have indicated that you do not wish to
          receive such communication)
  • Collecting information for campaigns, marketing and promotion
  • Marketing of products and/or services by us, our agents, subsidiaries, associates, affiliates and employees

    • Disclosure of Personal Information

    All the information collected is owned by echtours and will not be sold or rented to any irrelevant third parties. However, the Personal Data may be disclosed to:

  • Our agents, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit
         providers, financial institutions, our professional advisers and any other persons under a duty of confidentiality to us
  • We may disclose the Personal Data when required by law or court order of any jurisdiction, or as requested by any government or law enforcement
         authorities or administrative bodies.
  • We may disclose the Personal Data as is necessary to bring a legal action or defend any legal action in relation to Customer and/or any
         reservations.
  • In particular, your attention is specifically drawn to the following situations:
         o Disclosure of the Personal Data may be required by law or to protect the rights and property of our company.
         o There may be links in our website which bring you to other third party websites. You should note that the Personal Data and non-personally
            identifiable information which you have provided to these third party websites are not subject to our Privacy Policy and you are strongly advised
            to be aware of their privacy and security policies

    • Collection of Data Using 'Cookies'

    We use cookies to deliver our services and to help us improve our website.
    We may use 'cookies' to collect Data on the usage of viewing habits and preferences in relation to the subject matters of our website and to facilitate return visits. They can save you from registering again when re-visiting our website and increasing our service quality. Most browsers are initially set to accept cookies. If you so prefer, you can set your browser to disable cookies. However, disabling cookies may require more complexity and data entry. By disabling or rejecting all cookies by choosing the cookies-disabling or rejecting function in your browser, you may not be able to utilize or activatecertain available functions in our website or you may be required to re-enter your information on our website.

    Security

    Rest assured that giving your credit card number over theWeb with echtours.com is safe and secure. We use our best efforts to protect your personal information. echtours.com stores all customer data (name, address, credit card number, order information, etc.) on our own dedicated, secure servers to protect against unauthorized access. All your personal information inputted (including creditcard number, name, address and password) by you is encrypted during transmission using the latest 128-bit Secure Sockets Layer (SSL) technology to ensure all your details are kept secure. Unfortunately no security measures are 100% secure and it is possible that others may intercept the information you are sending. We will also take such steps as are appropriate to ensure the security of that information while it is held by us. This will include password protection and other electronic security methods as well as physical security methods, where appropriate, to help ensure that the information can only be accessed by our authorized employees, which employees shall be made aware of the terms of this policy and our duties to you under this policy.

    Credit Card Payment

    PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.

    Data Access and Correction

    You are entitled to access or correct you Personal Data held by us. Any data access request or data correction requeast, or any other privacy related queries, may be made by contacting us. In the event of any inconsistency between the English and Chinese policy, the English version shall prevail.